1. Go to softwarestore.psu.edu
2. Click the Sign In button in the top right hand corner of the page.
3. On the next page, click the Sign In button under Penn State.
4. You will be taken to the Penn State Sign in page. Enter your userid@psu.edu and password to continue.
5. You will be taken to the Billing Address page. If applicable, make any changes and click the Submit button at the bottom of the page.
- If you encounter an error after clicking the Submit button, refer below to help solve your issue:
- Use the Private or Incognito mode on your browser. For....
- Chrome: File > New Incognito Window
- Firefox: File > New Private Window
- Safari: File > New Private Window
- Explorer: Ctrl+Shift+P
- Your browser may not be up-to-date. Please run any browser updates before proceeding. Our site works best in Firefox.
- You may need to clear your cookies and cache. Please delete all of your cookies and cache and restart your browser before proceeding. If problems persists, change your browser and delete all cookies and cache on that browser.
- You may not yet be eligible to buy software from us yet.
- If you are a new student, you may not be in the Penn State system yet. You can check your affiliation here: https://directory.psu.edu/. After searching your userid, click on the Full Result button. If your EduPerson Primary Affiliation is MEMBER you will not yet be able to buy from us. Your status should change to STUDENT shortly before classes begin. Once your status is STUDENT (or FACULTY, STAFF, or GRADUATE STUDENT) you will be able to make your purchase.
- Use the Private or Incognito mode on your browser. For....
6. The Billing Address page will refresh. You have successfully signed in. You can click the Continue Shopping button or use the Search box to continue.