Buyers, who are the most active users to reopen a fully received purchase order.

To amend the return order requested by the Shoppers, the Buyers will reopen fully received POs to make the changes.

Below are the steps to reopen a fully received purchase order.

1. Navigate to the Ariba B&I platform.
2. Search for the Purchase Order.
3. Select the PO number of the order you want to reopen from the list of results.
   
   
   Figure 1: Select the PO number you want to reopen from the results.
   
   
4. Scroll to the Line Item section and select the checkbox next to the line item.
5. Select the Actions drop-down menu.
   
   
   Figure 2: Select the Actions menu for the line item.
   
   
6. Choose Re-Open.
   
   
   Figure 3: Select Reopen.
   NOTE: The Shopper will update the changes in the line item once the Buyer has reopened the PO. The Buyer will not make changes in the PO.

The alternative method for re-opening a fully received Purchase Order is outlined below.

1. Go to the Manage drop-down menu and select Receiving.
   
   
   Figure 4: Select the Receiving button.
   
   
2. Enter the Order ID in the search field.
3. Select the All radio button.
4. Select Search.
   
   
   Figure 5: Enter the Order ID, select All, and select Search.
   
   
5. Select the Order ID. (The status must be Received in order to re-open.)
   
   
   Figure 6: Select the Order ID.
   
   
6. Select Reopen Order.
   
   
   Figure 7: Select Reopen Order.
   
   
7. Once reopened, a new Receipt ID displays in the Composing status. Receiving can now be completed against the Purchase Order.
   
   
   Figure 8: A new Receipt ID displays.
   
   

• PSUbuy: Return of Goods