Article Intended For

Penn State University employees, students, and other affiliates who have registered a passkey for multifactor authentication (MFA) using Windows Hello.

Introduction

This article provides step-by-step instructions on signing in with your Penn State Account using a passkey stored in Windows Hello.

NOTE: You must already have a passkey enrolled in Windows Hello on your computer. If you have not done so already, follow the instructions in the follow KB articles based on your device type:

• MFA: Enroll a Passkey in Windows Hello on a Personal Windows Computer
  
  
• MFA: Enroll in Windows Hello for Business on a Penn State-Managed Windows Computer
  
  

REMINDER: A passkey stored in Windows Hello is device-bound. This means you cannot use the passkey for your Penn State Account using Windows Hello on another computer. For example, if you log onto a computer in a lab or library, you cannot use your Windows Hello passkey. You will need to use another passkey you stored on your smartphone or FIDO2 security key.

Article Body

1. visit the website you need to sign into (example: https://accounts.psu.edu/)
   
   
2. type your username in the sign in prompt (example: abc123@psu.edu)
   
   
   
   
3. select Next (or press the ENTER key on your keyboard)
   
   
4. the Sign in with a passkey screen is displayed, where you are asked to either enter your Windows Hello PIN, scan your face with your webcam, or place your finger on your fingerprint reader. Perform the requested action.
   
   
   
   

NOTE: if a screen other than Sign in with a passkey appears and presents you with another sign-in option, you can select Choose a different passkey, then select the Windows Hello option for your Penn State Account and perform the requested action (PIN, face or fingerprint scan).

You should now be signed into the website or application.