Article Intended For
Researchers who are using iLab
Introduction
Assumptions being made:
- You have access, a fund, and know how to put in a service request, Request Services Agilent Help
- You know where to find your service requests at the core, View My Requests Agilent Help
Article Body
Key to below workflows
Lab creates a service request Workflow
There are two different flows depending on the Lab Approval Thresholds set in each lab - to change the amount see Set Approval Thresholds
Core Service Request Workflow
Summarized by Agilent - this is the basic Service Request Workflow found here Request Approval Workflow
Links
PSU Cores Knowledge Base Homepage - directory of all public knowledge base articles pertaining to PSU Cores
PSU Cores Users - SharePoint - a site for new information, sharing documents, and other resources
Email PSU Cores Support - email to ask a question or request support from PSU ORIS
Agilent iLab Help Site - help site from the software designers of iLab
Email Agilent iLab Support - email to ask a question or request support from Agilent
PSU Core Facilities - request services from PSU Cores