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MFA: Use the Microsoft number matching for multifactor authentication.

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1.0 - Authored on 12-03-2019 by Eileen Mershon (ejm5988)

Article Intended For

Penn State faculty, staff, students, and other affiliates currently enrolled in multifactor authentication (MFA).

Introduction

For more information see What is MFA Number Matching?

Step-by-Step Instructions

  1. Select Approve a request on my Microsoft Authenticator App.

  2. Open Microsoft Authenticator app on your smartphone. 

    NOTE:  If number matching is not prompting to enter the number in the Microsoft Authenticator app, you may need to reactivate.  For additional information, see knowledge base article Reactivation - Microsoft Authenticator app

  3. Follow the onscreen instructions on your phone or tablet to enter the number and approve your sign in request