76.0 - Updated on 11-20-2024 by Eric Taylor (elt143)
75.0 - Updated on 11-14-2024 by Eric Taylor (elt143)
74.0 - Updated on 10-15-2024 by Eric Taylor (elt143)
73.0 - Updated on 10-01-2024 by Eric Taylor (elt143)
72.0 - Updated on 09-30-2024 by Eric Taylor (elt143)
71.0 - Updated on 09-09-2024 by Eric Taylor (elt143)
70.0 - Updated on 08-20-2024 by Eric Taylor (elt143)
69.0 - Updated on 08-20-2024 by Eric Taylor (elt143)
68.0 - Updated on 08-20-2024 by Eric Taylor (elt143)
67.0 - Updated on 08-12-2024 by Eric Taylor (elt143)
66.0 - Updated on 05-29-2024 by Eric Taylor (elt143)
65.0 - Updated on 05-13-2024 by Eric Taylor (elt143)
64.0 - Updated on 05-07-2024 by Eric Taylor (elt143)
63.0 - Updated on 04-09-2024 by Eric Taylor (elt143)
62.0 - Updated on 03-25-2024 by Eric Taylor (elt143)
61.0 - Updated on 03-14-2024 by Eric Taylor (elt143)
60.0 - Updated on 01-11-2024 by Eric Taylor (elt143)
59.0 - Updated on 01-11-2024 by Eric Taylor (elt143)
58.0 - Updated on 12-12-2023 by Eric Taylor (elt143)
57.0 - Updated on 10-02-2023 by Eric Taylor (elt143)
56.0 - Updated on 06-22-2023 by Eric Taylor (elt143)
55.0 - Updated on 05-04-2023 by Tom Bayly (txb151)
54.0 - Updated on 03-16-2023 by Eric Taylor (elt143)
53.0 - Updated on 02-02-2023 by Eric Taylor (elt143)
52.0 - Updated on 02-02-2023 by Eric Taylor (elt143)
51.0 - Updated on 11-14-2022 by Eric Taylor (elt143)
50.0 - Updated on 08-16-2022 by Eric Taylor (elt143)
49.0 - Updated on 08-16-2022 by Eric Taylor (elt143)
48.0 - Updated on 08-16-2022 by Eric Taylor (elt143)
47.0 - Updated on 02-18-2022 by Michael Giornesto (mcg12)
46.0 - Updated on 02-18-2022 by Michael Giornesto (mcg12)
45.0 - Updated on 02-14-2022 by Gregory Fox (gdf24)
44.0 - Updated on 01-28-2022 by Michael Giornesto (mcg12)
43.0 - Updated on 01-28-2022 by Gregory Fox (gdf24)
42.0 - Updated on 05-13-2021 by Gregory Fox (gdf24)
41.0 - Updated on 03-31-2021 by Michael Giornesto (mcg12)
40.0 - Updated on 03-31-2021 by Michael Giornesto (mcg12)
39.0 - Updated on 03-11-2021 by Gregory Fox (gdf24)
38.0 - Updated on 02-23-2021 by Michael Giornesto (mcg12)
37.0 - Updated on 01-20-2021 by Michael Giornesto (mcg12)
36.0 - Updated on 01-15-2021 by Patty Rees (plr14)
35.0 - Updated on 01-14-2021 by Patty Rees (plr14)
34.0 - Updated on 01-04-2021 by Michael Giornesto (mcg12)
33.0 - Updated on 12-14-2020 by Michael Giornesto (mcg12)
32.0 - Updated on 10-29-2020 by Kem Hartley (kdh162)
31.0 - Updated on 10-16-2020 by Michael Giornesto (mcg12)
30.0 - Updated on 10-15-2020 by Michael Giornesto (mcg12)
29.0 - Updated on 09-03-2020 by Michael Giornesto (mcg12)
28.0 - Updated on 08-11-2020 by Michael Giornesto (mcg12)
27.0 - Updated on 08-11-2020 by Michael Giornesto (mcg12)
26.0 - Updated on 08-10-2020 by Michael Giornesto (mcg12)
25.0 - Updated on 08-04-2020 by Kem Hartley (kdh162)
24.0 - Updated on 08-03-2020 by Tom Bayly (txb151)
Article Intended For
Penn State faculty, staff, students, and affiliates who need a private connection to secured Penn State resources when learning or working remotely.
Introduction
The GlobalProtect VPN support guidelines below will assist with the selection of the appropriate GlobalProtect VPN Agent version. Penn State IT will test each release of the Agent software to verify compatibility with operating systems and to assess the impact of known bugs.
Click here to go to table of Agent Version Software Downloads
Article Body
Who Should Download/Install GlobalProtect Agent Software
- Penn State IT professionals
- Penn State University users who have been previously provisioned by IT Support Staff AND who have permission to download their own software.
How to Download the Proper GlobalProtect Agent
- Verify that your computer has been provisioned to accept the GlobalProtect download. If you are uncertain, contact your local IT support staff.
- Verify that your local IT support staff has NOT already installed the proper agent version.
- Find your computer's operating system and its associated PSU Preferred
GlobalProtect Agent Version.
- Click the Agent Version number to download.
Recommendation Rating Categories
- PSU Preferred - This is the preferred agent version based on the highest compatibility of configured features, fewest known bugs, and security advisories. These are the only versions that will be supported by Penn State IT.
- Not Recommended - Some features are not supported by this version of the agent and the performance will be impacted.
- Not Permitted - This version of the agent may be blocked or restricted from accessing PSU resources while connected to the VPN system.
- Under Review - This is likely a new release of the software that has not been fully tested or not enough user validation has confirmed all required functions. The status of this version may change.
- No Release - This Agent Version software is not available.
|
GlobalProtect
Agent Version
(click to download)
|
Windows |
Mac |
Linux |
5.2.5
(click number to download) |
Under Review
|
PSU Preferred 
|
Under Review
|
5.2.4
(click number to download) |
Under Review
|
Not Recommended
- Newer preferred release available
|
Under Review
|
5.2.3
(click number to download) |
PSU Preferred
|
PSU Preferred
|
Under Review
|
5.2.2
(click number to download) |
Not Recommended
- Newer preferred release available
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.
|
No Release
|
5.2.1
(click number to download) |
Not Recommended
- Newer preferred release available
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.
|
Not Recommended
- UI version observed to occasionally hang
|
5.2.0
(click number to download) |
Not Recommended
- Newer preferred release available
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.
|
No Release
|
5.1.7
(click number to download) |
Under Review
|
Not Recommended
- Only recommended to use if issues are experienced with macOS agent version 5.2.3
|
PSU Preferred
- preferred for gui versions
- preferred for non-gui versions
|
5.1.6
(click number to download) |
Not Recommended
- Newer preferred release available
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.
|
Not Recommended
- Newer preferred release available
- Versions earlier than 5.1.7 may experience an unresponsive User Interface. GPC-11637
|
5.1.5
(click number to download) |
Not Recommended
- Newer preferred release available
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.
|
Not Recommended
- Newer preferred release available
|
5.1.4
(click number to download) |
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no signature date or RTP information is reported.
|
Not Recommended
- Microsoft Defender ATP anti-malware is identified, but no signature date or RTP information is reported.
|
Not Recommended
- Newer preferred release available
|
5.1.3
(click number to download) |
Not Permitted
|
Not Recommended
- Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
|
Not Recommended
- GPC-10649
- GlobalProtect failed to send an XML compliant HIP report to the firewall
|
5.1.2
(click number to download) |
No Release
|
No Release
|
Not Recommended
- Newer preferred release available
|
| 5.1.1 |
Not Permitted
|
Not Permitted
|
Not Recommended
- Newer preferred release available
|
| 5.1.0 |
Not Permitted
|
Not Permitted
|
Not Permitted
|
| 5.0.9 |
Not Permitted
|
Not Recommended
- Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
|
Not Recommended
- later version recommended for non-gui versions
- no gui option available
|
| 5.0.8 |
Not Permitted
- Windows Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
- CVE-2020-1987
|
Not Permitted
- GP Agent does not correctly identify SEP RTP status, resulting in a HIP block action
- Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
- CVE-2020-1987
|
Not Permitted
|
| 5.0.7 |
Not Permitted
- Windows Defender-ATP not identified in anti-malware HIP category resulting in a HIP block.
- CVE-2020-1987
|
Not Permitted
- GP Agent does not correctly identify SEP RTP status, resulting in a HIP block action
- Microsoft Defender-ATP not identified in anti-malware HIP category resulting in a HIP block.
- CVE-2020-1987
|
Not Permitted
|
| 5.0.6 |
Not Permitted
|
Not Permitted
|
Not Permitted
|
| 5.0.5 |
Not Permitted
|
Not Permitted
|
Not Permitted
|
| 5.0.4 |
Not Permitted
- CVE-2020-1987
- CVE-2020-1988
|
Not Permitted
- CVE-2020-1987
- CVE-2020-1976
- CVE-2019-17436
|
Not Permitted
- CVE-2019-17436
- CVE-2020-1987
|
| 5.0.3 |
Not Permitted
- CVE-2020-1987
- CVE-2020-1988
|
Not Permitted
- CVE-2020-1987
- CVE-2020-1976
- CVE-2019-17436
|
Not Permitted
- CVE-2019-17436
- CVE-2020-1987
|
| 5.0.2 |
Not Permitted
- CVE-2020-1987
- CVE-2020-1988
|
Not Permitted
- CVE-2020-1987
- CVE-2020-1976
- CVE-2019-17436
|
Not Permitted
- CVE-2019-17436
- CVE-2020-1987
|
| 5.0.1 |
Not Permitted
- CVE-2020-1987
- CVE-2020-1988
|
Not Permitted
- CVE-2020-1987
- CVE-2020-1976
- CVE-2019-17436
|
Not Permitted
- CVE-2019-17436
- CVE-2020-1987
|
| 5.0.0 |
Not Permitted
- CVE-2020-1987
- CVE-2020-1988
|
Not Permitted
- CVE-2020-1987
- CVE-2020-1976
- CVE-2019-17436
|
Not Permitted
- CVE-2019-17436
- CVE-2020-1987
|
| 4.X and earlier |
Not Permitted
|
Not Permitted
|
Not Permitted
|
To Get Help
If you have questions or experience any difficulties, use any of the following methods to contact the IT Service Desk for help:
Links
For more information and a list of related Knowledge Base articles, see KB0013431, GlobalProtect Remote Access VPN - Overview.