Article Intended For
Penn State faculty, staff, students, and other affiliates currently enrolled in two-factor authentication (2FA).
Introduction
For more information see What is Duo Mobile Push?
Step-by-Step Instructions
- Select the smartphone or tablet you wish to use from the Device drop-down.
NOTE: Make sure the screen on that device is unlocked (unless you wish to authenticate using your Apple Watch, in which case your phone must be locked). - Click Send Me a Push.
NOTE: If Send Me a Push is not displayed as an option, you may need to re-activate Duo Mobile. For additional information, see knowledge base article Activate or Re-Activate Duo Mobile on My Smartphone to Receive Duo Push and Duo Passcodes. - Follow the onscreen instructions on your phone or tablet to approve the request.
Where to Find Help if Duo Push Isn't Working: