Article Intended For:
All Faculty, Staff, and Students supported by Penn State IT's Client Services Deskside and Endpoint Management Team
Introduction:
Penn State IT's Deskside and Endpoint Management team will deploy critical updates to computers to ensure that you have the safest possible computing environment.
Windows and Mac updates will be deployed in the background. These updates will not interrupt your work.
Your computer will need to be rebooted weekly. If it is not, you will be prompted to do so. You can either click the Take Action button to reboot now, or choose a duration to snooze for, and then click the Snooze button. This prompt will reappear after the selected time. These prompts can be snoozed for up to 3 days, and then the notification cannot be removed until the computer is restarted.
If the computer still has not been restarted after two weeks, it will automatically restart. Please be sure that your work is saved on a regular basis.
Step-by-Step Instructions:
Windows Instructions:
- You may select a time to snooze updates from the drop down menu referenced in the below screenshot. (This will make the Restart Now window disappear for the selected time.)
Please note: This only makes the window disappear for the selected timeframe. When you are ready to accept the updates, click on "Take Action." (Or "Take All Actions" if there are more than one.) This window will remind you for up to 14 days to take the required action.
Apple Macs:
- Like Windows, you may snooze updates for a more convenient time to restart. You may reference the below screenshot:
- To take action, click on "More" then "Take Action."
Please note: Also like Windows you may only snooze or make this notification disappear for a short while. Please be sure to take action within the referenced time frame. Additionally, some Apple Mac users may see a slightly different notification depending on their installed version of MacOS, referenced below:
iOS (iPhones, iPads) Devices:
iOS updates are being sent out continuously through PSU’s mobile device management system. These devices will not see the pop-up notifications mentioned above and when the updates are complete the devices will reboot quickly.