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[Windows 10 & Above] How do I connect to the eduroam wireless?

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1.0 - Authored on 04-20-2023 by Rich Mellinger (ram219)

Article Intended For

Penn State faculty, staff, and students that would like to connect their Windows device to either the psu or eduroam wireless networks.

Introduction

Windows devices require complex configuration to connect to the Penn State's authenticated Wi-Fi networks. Penn State partners with SecureW2 to issue user certificates and assist in the setup. The following instructions will walk you through the process of downloading and installing the necessary software.

Step-by-Step Instructions

Install Wireless

  1. Connect to a Wi-Fi network with Internet access.  If on campus, psu-guest is recommended.
    • If you connect to psu-guest, when the welcome page loads, click Accept & Connect to get Internet access.
  2. Open a web browser and go to wireless.psu.edu.  This will take you to the SecureW2 site.
  3. When the page loads, confirm that it says Windows.  If it does not, use the picklist at the bottom right of the page to select Windows.
  4. Click the JoinNow button.
  5. When the installer finishes downloading, go to your Downloads folder.
  6. Run the program you downloaded PennState_Wi-Fi_Installer.exe.
  7. Click Next to initiate Penn State's Web Sign-on.  Sign in if prompted. (You may not be prompted if your browser is already signed in.)
  8. Set-up should automatically finish and connect if the network is in range.  Once Joined is displayed, click Done.

Post Installation Notes:

  • If you get a message saying "Configuration succeeded", but your computer failed to connect, click Continue then click Done to finish the installation.  Your computer is successfully configured. When the installer closes, you may have to manually connect to the eduroam network the first time. Once connected, subsequent connections should be automatic.
  • If you cannot connect manually, please restart your computer and try connecting again before attempting to reinstall or contacting the IT Service Desk

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