How do I remote into a Liberal Arts computer using GlobalProtect?

• Liberal Arts
• Remote Desktop
• Mac
• Windows
• GlobalProtect

Prerequisites

• GlobalProtect must be installed and running
• If on campus with a laptop, you must be on PSU guest
• If remote access has never been requested, please fill-out this form Liberal Arts Remote Desktop Access Request

Windows

1. GlobalProtect must be running
2. Search your computer for Remote Desktop
3. In the Computer field, type your computer name Example: L2ITLA-WT0000.ad.psu.edu
4. Click "show options" button in the bottom left corner of the Remote Desktop Connection window
5. Add your Penn State username into the username field Example: PSU\abc123
6. Click “Connect”

Mac

1. GlobalProtect must be running
2. Search your computer for Remote Desktop
   
   1. You may need to go to the Apple Store and download Microsoft Remote Desktop
3. Click on the + symbol and Add PC
4. In the PC name field, type your computer name Example: L2ITLA-WT0000.ad.psu.edu
5. Click on the “User Account” drop-down field and select “Add user account”
6. Add your Penn State username into the username field Example: PSU\abc123
7. The password field is optional. This is your Penn State Access Account password
8. A friendly name is optional as well but useful if you are connecting to multiple machines
9. Click the “ Add” button
10. Double click the computer you just created to open the connection

Troubleshooting

KB0015820 - How do I get on the internet after enabling GlobalProtect?