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Starfish: Provide Information to Student's Academic Support Network

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ARTICLE INTENDED FOR:

Faculty and Staff users of Starfish.

INTRODUCTION:

Starfish allows instructors and advisers to communicate to students and their academic support networks at any time of the semester through the Flag and Kudos buttons. Each Starfish role provides access to a different set of Flags and Kudos. For example, only Instructors and TAs can provide feedback about a student's progress in a course. 

ARTICLE BODY:

When raised, Flags and Kudos generate email messages to the student, the student's assigned adviser, and to other individuals in a distinct support relationship with the student (e.g., the student's ROTC officer or the student's athletic counselor) using template language. Any comments you choose to add are also included in the emails. All message templates are available on the Starfish Info website.

Students who receive warning flags are expected to take action on that warning. They may reach out to the instructor, TA, or academic adviser to seek additional information.

More importantly, this information helps the student's support network to see the “big picture” of the student’s performance across courses, allowing intervention if the student is in crisis, is missing, or needs help in addressing behaviors negatively associated with academic success.

Once a student works with an adviser, instructor, or TA, the flag should be cleared by whoever interacts with the student. If the flag is cleared by someone other than the flag raiser, the person clearing the flag may choose to send the raiser comments explaining why the flag was cleared. Clearing the flag does not mean the problem is solved, but that the flag was successful in raising attention to the issue.

There are three ways to alert students using Flags and Kudos:

At critical times of the year, Instructors and TAs are asked to complete a progress report survey, which packages a subset of Flags and Kudos. However, instructors can use any of the available Starfish methods to provide feedback to students and be in compliance with Faculty Senate policy. All of the possible alerts and their associated messages are on the Starfish Info website.

LINKS: