Telephony Systems
| VoIP Service Description | Monthly Fee |
| VoIP Bundle (Phone number, Voicemail, Transcription, and Cisco Jabber) | $5.85 |
| VoIP - Additional Directory Number Appearance | $5.85 |
| VoIP Voicemail Only (applied in cases that do not involve the VoIP Bundle) | $0.75 |
| VoIP Accessories - see KB article #KB0010738 | |
| VoIP Devices - see KB article #KB0010740 | |
| Ad Hoc Audio Conferencing / Auto Attendant (Single Digit Menu) features are all included as part of the Basic Telephony charge. | |
| Enterprise Analog Service | Monthly Fee |
| Enterprise Analog Service | $8.35 |
| VoIP Installation & Move Description | Est. Cost Per Phone |
| Install or move 3 or fewer VoIP Phones within the same telecommunications closet | ≈ $30.00 per phone |
| Install or move 3 or fewer VoIP Phones from a telecommunications closet to another telecommunications closet within the same building | ≈ $50.00 per phone |
| Install or move 3 or fewer VoIP Phones from one building to another building | ≈ $85.00 per phone |
| Install or move 3 or more VoIP Phones independent of location will be billed based on the actual time and material to complete the work | T&M |
Centrex Services
| Description | One–Time Charge | Monthly Fee |
| Administrative Dial Tone – Centrex | $60.00 | $13.79 |
Contact Center (formerly ACD) Services
| Description | One–Time Charge | Monthly Fee |
| Contact Center Agent | $10.96 | |
| Contact Center Early Disconnection Fee (less than 12 Months) | $125.00 |
Long Distance
| Description | Usage Rates |
| Direct Dial | |
| Continental Domestic IP Long Distance Usage | Continental domestic IP calls will not incur usage charge-back |
| Domestic Centrex | |
| Long Distance Usage | Continental domestic Centrex calls will be billed at $.025 per minute, 24 hours per day, 7 days per week |
| International Long Distance Usage | For questions about International usage, please submit a Penn State Telephony Request form. |
Toll Free
| Monthly Fee | Usage | |
| Off-System Toll Free Service | $2.78 | Toll Free usage is billed at 2 cents per minute |
| On-System Toll Free Service | $2.78 | Toll Free usage is billed at 2 cents per minute |
SIP Trunking
SIP Trunking is priced after consultation and determining the customers call requirements.