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I Get a Message That Says "Need Admin Approval" When I Try to Log in to an Application

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3.0 - Updated on 09-10-2024 by Eileen Mershon (ejm5988)

2.0 - Updated on 02-22-2021 by Eileen Mershon (ejm5988)

1.0 - Authored on 01-11-2021 by Eileen Mershon (ejm5988)

Article State

Work in Progress (WIP)

Issue

When I try to log in to an application with my Penn State account, a little window (dialog box) pops up that says: "Need admin approval. [Name of application] needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it. Have an admin account? Sign in with that account OR Return to the application without granting consent."

Environment

Any new website or web application hosted by Microsoft Azure.

Resolution

  1. Use the WebSSO General Request Form to report the issue.

  2. Under TYPE OF REQUEST, choose Resolve "Need Admin Approval" issue for an application.

  3. In the ADDITIONAL INFORMATION field, indicate the exact name of the application displayed in the Microsoft "Need Admin Approval" dialog box.

  4. If possible, attach a screenshot of the "Need Admin Approval" pop-up dialog box, which looks like this: