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I am using Safari version 13.1+ and cannot view certain content including training modules, images or video.

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6.0 - Updated on 08-23-2023 by Sarah Kate Dills (swd5237)

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3.0 - Updated on 09-29-2020 by Sarah Kate Dills (swd5237)

2.0 - Updated on 07-15-2020 by Sarah Kate Dills (swd5237)

1.0 - Authored on 07-10-2020 by Sarah Kate Dills (swd5237)

Article State

Work in Progress (WIP)

Issue

Safari version 13.1+ blocks certain site content when cross site tracking is enabled.

Environment

  • Safari

Resolution

For users that want to use Safari
1. Open Safari on your Mac
2. Choose Safari > Preferences, then click Privacy.
3. Allow "cross-site tracking.”

Note: This will allow websites to use third-party content providers to track you across websites to advertise products and services. If you do not want this, please continue to the option below.

Option for users that do not want to allow cross site tracking.

1. Install Google Chrome

For further details on why this is occuring, please check out this article that elaborates on this issue with Safari 13.1+