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GlobalProtect Remote Access VPN - Supported Agent Versions

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76.0 - Updated on 11-20-2024 by Eric Taylor (elt143)

75.0 - Updated on 11-14-2024 by Eric Taylor (elt143)

74.0 - Updated on 10-15-2024 by Eric Taylor (elt143)

73.0 - Updated on 10-01-2024 by Eric Taylor (elt143)

72.0 - Updated on 09-30-2024 by Eric Taylor (elt143)

71.0 - Updated on 09-09-2024 by Eric Taylor (elt143)

70.0 - Updated on 08-20-2024 by Eric Taylor (elt143)

69.0 - Updated on 08-20-2024 by Eric Taylor (elt143)

68.0 - Updated on 08-20-2024 by Eric Taylor (elt143)

67.0 - Updated on 08-12-2024 by Eric Taylor (elt143)

66.0 - Updated on 05-29-2024 by Eric Taylor (elt143)

65.0 - Updated on 05-13-2024 by Eric Taylor (elt143)

64.0 - Updated on 05-07-2024 by Eric Taylor (elt143)

63.0 - Updated on 04-09-2024 by Eric Taylor (elt143)

62.0 - Updated on 03-25-2024 by Eric Taylor (elt143)

61.0 - Updated on 03-14-2024 by Eric Taylor (elt143)

60.0 - Updated on 01-11-2024 by Eric Taylor (elt143)

59.0 - Updated on 01-11-2024 by Eric Taylor (elt143)

58.0 - Updated on 12-12-2023 by Eric Taylor (elt143)

57.0 - Updated on 10-02-2023 by Eric Taylor (elt143)

56.0 - Updated on 06-22-2023 by Eric Taylor (elt143)

55.0 - Updated on 05-04-2023 by Tom Bayly (txb151)

54.0 - Updated on 03-16-2023 by Eric Taylor (elt143)

53.0 - Updated on 02-02-2023 by Eric Taylor (elt143)

52.0 - Updated on 02-02-2023 by Eric Taylor (elt143)

51.0 - Updated on 11-14-2022 by Eric Taylor (elt143)

50.0 - Updated on 08-16-2022 by Eric Taylor (elt143)

49.0 - Updated on 08-16-2022 by Eric Taylor (elt143)

48.0 - Updated on 08-16-2022 by Eric Taylor (elt143)

47.0 - Updated on 02-18-2022 by Michael Giornesto (mcg12)

46.0 - Updated on 02-18-2022 by Michael Giornesto (mcg12)

45.0 - Updated on 02-14-2022 by Gregory Fox (gdf24)

44.0 - Updated on 01-28-2022 by Michael Giornesto (mcg12)

43.0 - Updated on 01-28-2022 by Gregory Fox (gdf24)

42.0 - Updated on 05-13-2021 by Gregory Fox (gdf24)

41.0 - Updated on 03-31-2021 by Michael Giornesto (mcg12)

40.0 - Updated on 03-31-2021 by Michael Giornesto (mcg12)

39.0 - Updated on 03-11-2021 by Gregory Fox (gdf24)

38.0 - Updated on 02-23-2021 by Michael Giornesto (mcg12)

37.0 - Updated on 01-20-2021 by Michael Giornesto (mcg12)

36.0 - Updated on 01-15-2021 by Patty Rees (plr14)

35.0 - Updated on 01-14-2021 by Patty Rees (plr14)

34.0 - Updated on 01-04-2021 by Michael Giornesto (mcg12)

33.0 - Updated on 12-14-2020 by Michael Giornesto (mcg12)

32.0 - Updated on 10-29-2020 by Kem Hartley (kdh162)

31.0 - Updated on 10-16-2020 by Michael Giornesto (mcg12)

30.0 - Updated on 10-15-2020 by Michael Giornesto (mcg12)

29.0 - Updated on 09-03-2020 by Michael Giornesto (mcg12)

28.0 - Updated on 08-11-2020 by Michael Giornesto (mcg12)

27.0 - Updated on 08-11-2020 by Michael Giornesto (mcg12)

26.0 - Updated on 08-10-2020 by Michael Giornesto (mcg12)

25.0 - Updated on 08-04-2020 by Kem Hartley (kdh162)

24.0 - Updated on 08-03-2020 by Tom Bayly (txb151)

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Article Intended For

Penn State faculty, staff, students, and affiliates who need a private connection to secured Penn State resources when learning or working remotely.

Introduction

The GlobalProtect VPN support guidelines below will assist with the selection of the appropriate GlobalProtect VPN Agent version. Penn State IT will test each release of the Agent software to verify compatibility with operating systems and to assess the impact of known bugs.

For more information about GlobalProtect, and a list of related articles, see KB0013431, GlobalProtect Remote Access VPN - Overview.

Click here to go to table of Agent Version Software Downloads

Article Body

Who Should Download/Install GlobalProtect Agent Software

  1. Penn State IT professionals
  2. Penn State University users who have been previously provisioned by IT Support Staff AND who have permission to download their own software.

How to Download the Proper GlobalProtect Agent

  1. Verify that your computer has been provisioned to accept the GlobalProtect download. If you are uncertain, contact your local IT support staff.
  2. Verify that your local IT support staff has NOT already installed the proper agent version.
  3. Find your computer's operating system and its associated PSU Preferred GlobalProtect Agent Version.
  4. Click the Agent Version number to download.

Recommendation Rating Categories

GlobalProtect
Agent Version
(click to download)

 Windows Mac Linux

5.3.2

(click number to download)

No Release

No Release

Under Review

5.3.1

(not available to download)

No Release

No Release

Not Recommended

  • known bug that displayed erroneous HIP notification messages
  • known bug that displayed segmentation fault messages to users

5.3.0

(not available to download)

No Release

No Release

Not Recommended

  • known bug impacting connection issues follow a device waking from a sleep mode

5.2.10

(click number to download)

PSU Preferred

PSU Preferred

No Release

5.2.9

(click number to download)

Not Recommended

  • Windows 11 HIP reporting broken

Not Recommended

  • macOS12 HIP reporting broken

No Release

5.2.8

(click number to download)

Not Recommended

  • Windows 11 HIP reporting broken

Not Recommended

  • macOS12 HIP reporting broken

No Release

5.2.7

(click number to download)

Not Permitted

  • CVE-2021-3057

Not Permitted

  • CVE-2021-3057

No Release

5.2.6

(click number to download)

Not Permitted

  • CVE-2021-3057

Not Permitted

  • CVE-2021-3057

Not Permitted

  • CVE-2021-3057
5.2.5
(click number to download)

Not Permitted

  • CVE-2021-3057

Not Permitted

  • CVE-2021-3057

Under Review

5.2.4
(click number to download)

Not Permitted

  • CVE-2021-3057

Not Permitted

  • CVE-2021-3057

Under Review

5.2.3
(click number to download)

Not Permitted

  • CVE-2021-3057
  • CVE-2021-3038

Not Permitted

  • CVE-2021-3057

Under Review

5.2.2
(click number to download)

Not Permitted

  • CVE-2021-3057
  • CVE-2021-3038

Not Permitted

  • CVE-2021-3057
  • Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.

No Release

5.2.1
(click number to download)

Not Permitted

  • CVE-2021-3057
  • CVE-2021-3038

Not Permitted

  • CVE-2021-3057
  • Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.

Not Recommended

  • UI version observed to occasionally hang
5.2.0
(click number to download)

Not Permitted

  • CVE-2021-3057
  • CVE-2021-3038

 

Not Permitted

  • CVE-2021-3057
  • Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.

No Release

5.1.7
(click number to download)

Not Recommended

  • Newer preferred release available

 

Not Recommended

  • Only recommended to use if issues are experienced with macOS agent version 5.2.3

PSU Preferred

  • preferred for gui versions
  • preferred for non-gui versions
5.1.6
(click number to download)

Not Recommended

  • Newer preferred release available


Not Recommended

  • Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.

Not Recommended

  • Newer preferred release available
  • Versions earlier than 5.1.7 may experience an unresponsive User Interface.  GPC-11637
5.1.5
(click number to download)

Not Recommended

  • Newer preferred release available

Not Recommended

  • Microsoft Defender ATP anti-malware is identified, but no RTP information is reported.

Not Recommended

  • Newer preferred release available
5.1.4
(click number to download)

Not Recommended

  • Microsoft Defender ATP anti-malware is identified, but no signature date or RTP information is reported.

Not Recommended

  • Microsoft Defender ATP anti-malware is identified, but no signature date or RTP information is reported.

Not Recommended

  • Newer preferred release available
5.1.3
(click number to download)

Not Permitted

  • CVE-2020-2032

Not Recommended

  • Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.

Not Recommended

  • GPC-10649
  • GlobalProtect failed to send an XML compliant HIP report to the firewall

 

5.1.2
(click number to download)

No Release

No Release

Not Recommended

  • Newer preferred release available
5.1.1

Not Permitted

  • CVE-2020-2032

Not Permitted

  • CVE-2020-2004

Not Recommended

  • Newer preferred release available
5.1.0

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987
5.0.9

Not Permitted

  • CVE-2020-2032

 

Not Recommended

  • Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.

Not Recommended

  • later version recommended for non-gui versions
  • no gui option available
5.0.8

Not Permitted

  • Windows Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
  • CVE-2020-1987

Not Permitted

  • GP Agent does not correctly identify SEP RTP status, resulting in a HIP block action
  • Microsoft Defender-ATP definition date is not correctly identified which caused the device to fail the HIP check.
  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987
5.0.7

Not Permitted

  • Windows Defender-ATP not identified in anti-malware HIP category resulting in a HIP block.
  • CVE-2020-1987

Not Permitted

  • GP Agent does not correctly identify SEP RTP status, resulting in a HIP block action
  • Microsoft Defender-ATP not identified in anti-malware HIP category resulting in a HIP block.
  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987

 

5.0.6

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987
5.0.5

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987

Not Permitted

  • CVE-2020-1987
5.0.4

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1988

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1976
  • CVE-2019-17436

Not Permitted

  • CVE-2019-17436
  • CVE-2020-1987
5.0.3

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1988

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1976
  • CVE-2019-17436

Not Permitted

  • CVE-2019-17436
  • CVE-2020-1987
5.0.2

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1988

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1976
  • CVE-2019-17436

Not Permitted

  • CVE-2019-17436
  • CVE-2020-1987
5.0.1

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1988

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1976
  • CVE-2019-17436

Not Permitted

  • CVE-2019-17436
  • CVE-2020-1987
5.0.0

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1988

Not Permitted

  • CVE-2020-1987
  • CVE-2020-1976
  • CVE-2019-17436

Not Permitted

  • CVE-2019-17436
  • CVE-2020-1987
4.X and earlier

Not Permitted

  • End-of-Life

Not Permitted

  • End-of-Life

Not Permitted

  • End-of-Life

To Get Help

If you have questions or experience any difficulties, use any of the following methods to contact the IT Service Desk for help: