Article Intended For
Cisco Jabber softphone users
Introduction
RedSky MyE911 version 4.12
This guide is intended to provide instruction on how to install the MyE911 application and provide an overview of the MyE911 application.
Installation Requirements
Step-by-Step Instructions
Installation
- Drag and drop the MyE911 application into your Applications folder.
- In the “Settings” pop-up specify the “Host” specified below:
- Specify a destination folder (optional) and click “Next”.
- Click “Install”.
- Following installation, from the menu bar, select the MyE911 application to start MyE911.
- In the “Device registration” pop-up from the MyE911 Client. Enter your Penn State email (formatted "abcd1234@psu.edu")address then click “Send”.
- You will then be emailed a verification code.
- You should receive an email with a verification code This email may arrive in your Spam folder.
- Enter the verification code into the “Device Registration pop up window.
- Once your device is verified you should receive a macOS notification telling you that your device has been activated.
- If user uninstalls MyE911, a warning will appear before final uninstallation.
Configuration (macOS User guide)
- “Corporate Locations” – locations which have been provisioned by your Administrator for your company. These will have a building icon. Penn State building locations have not been provisioned at this time, due to the use case(s) scoped in the initial deployment.
- “Personal Locations” – locations which you have previously added via the MyE911 web UI. These will have a house icon.
- Location Name – a name that identifies the personal location (should not be the same name as other Personal Locations you may have)
- Address – civic address for the location
- Location Information – granular location information such as room, floor, suite, etc. (This is technically they “dispatchable location” – where emergencies services will look for you)
- You can view all locations (Corporate or Personal) available to you from the “Manage Location” page. Corporate Locations are notated with a building icon. Personal Locations are notated with a house icon.
- You can filter locations to show only Corporate Locations, only Personal Locations, or both.
- You can set your ‘Current Location’, as well as edit and delete Personal Locations from this page. You cannot edit or delete Corporate Locations, which is why the edit and delete icons are not available for Corporate Locations.
Links
https://softwarerequest.psu.edu/
- Select Penn State
- Products from top menu.
- Jabber > Download
- Select MyE911 installer for macOS.