Article State
Validated
Issue
How do I get Adobe Creative Cloud? How do I get Adobe Acrobat Pro?
Environment
- Web browser
- Adobe Creative Cloud
- Adobe Acrobat Pro
- Active Faculty, Staff, or Student affiliation
Resolution
Go to Penn State Software Request.
- Select "Penn State".
- Once you’re logged in, you will see the Software Request home page. Click Order/Reorder for Adobe Creative Cloud.
- For Students that require Adobe Creative Cloud for coursework: Adobe Creative Cloud will appear. On the next page, please agree to the conduct statement and select a class from your list that requires the use of Creative Cloud or choose "Other" and provide a justification statement otherwise
- For Staff, Sponsored Accounts, and Tech Service Employees that require the use of Adobe Creative Cloud for essential job functions: Please visit Identity IIQ (VPN required) and perform an Access Request for yourself by searching for the keyword "Adobe". Once created, your request will need to be approved by your Manager.
- For Staff that require the use of Adobe Creative Cloud for essential job functions: Please visit Identity IIQ (VPN required) and perform an Access Request for yourself by searching for the keyword "Adobe". Once created, your request will need to be approved by your Manager.
- Check email for Order Completed email.
- Go to Adobe (www.adobe.com).
- Click "Sign In".
- Enter your PSU email address.
- Click "Continue".
- Click the Adobe app launcher icon
in the upper right.
- Then click Creative Cloud.
- Under "Resources" on the right hand side, click "Install Creative Cloud app".
- Follow the prompts to complete the installation.
- NOTE: Not all individuals have administrative rights to download software to their machines. If you do not, please contact your local IT Staff to provide you with assistance.
EMPLOYEE (LDAP)
- Those who have the University affiliation of EMPLOYEE are not included in the agreement with Adobe.
NOTE: For recent Adobe Suite licensing changes please visit https://adobe.psu.edu/account-support/faq/.