This site requires JavaScript to be enabled
An updated version of this article is available

Starfish: Basics of Working with Starfish

2072 views

6.0 - Updated on 01-19-2022 by Emily Fogel Conway (eaf204)

5.0 - Updated on 12-01-2021 by Emily Fogel Conway (eaf204)

4.0 - Updated on 11-30-2021 by Emily Fogel Conway (eaf204)

3.0 - Updated on 05-11-2021 by Emily Fogel Conway (eaf204)

2.0 - Updated on 05-11-2021 by Emily Fogel Conway (eaf204)

1.0 - Authored on 08-11-2017 by Janet Schulenberg (jks142)

ARTICLE INTENDED FOR:

Faculty and Staff users of Starfish

 

Introduction to Starfish

Starfish is a cloud-based software package that facilitates communication among academic advisers, instructors, students, and others who are here to support student learning. Starfish is the central platform for advising notes, early progress reports (EPRs), and online scheduling of advising.

 

Roles and Relationships

Starfish is a role and relationship driven system. Each Starfish role creates a relationship to a set of students (e.g., students enrolled in a course). That relationship is active for a particular time frame (e.g., the semester that course is offered). To use Starfish, users must be in a Starfish role with at least one active relationship to a student.

Please view the Starfish Users Orientation for more information on roles.

Users are automatically granted Student, Instructor, TA, or Assigned Adviser roles based on information in LionPATH. Users may request access to other Starfish Roles.

The Starfish Info site has detailed instructions for users in advising, instructor, and student roles.

 

Typical Starfish Functions

Log in

Update your contact information

Set email and calendar preferences

Publish your availability to students

Provide feedback to students

 

Visibility of Information in Starfish

Information from LionPATH and Canvas are imported nightly to Starfish. Student, faculty, and staff demographic information, course affiliation, advising assignments, and Canvas current grade always reflect a snapshot from the previous day. LionPATH is the authoritative source for students' academic information.

Users can only see students with whom they are in an active relationship through a Starfish role.

Users can only see students who are in an active status at Penn State. When students become inactive at the university, their Starfish records are retained according to university policy, but become invisible to users. If the student becomes active again, visibility of the existing Starfish record is restored.

NOTE: Inactive students can be made visible in Starfish with the LionPATH Starfish (ASF) Service Indicator.

 

Calendars

Starfish appointments can be viewed on an external calendar if a user chooses to have Starfish send .ical attachments in their user profile settings.

NOTE: Accepting or rejecting this .ical will communicate back to Starfish, so a decline notification will cause Starfish to cancel the appointment.

Starfish can read external calendars if they are on Exchange or Google servers. Starfish cannot read UCS calendars.

 

Troubleshooting

Commonly asked questions are answered on the Starfish Info FAQ page.