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I am receiving an "Authorization Error - Contact your Security Administrator" message whenever I attempt to access LionPATH.

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Article State

Validated

Issue

I am receiving an "Authorization Error - Contact your Security Administrator" message whenever I attempt to access LionPATH.

Environment

  • LionPATH
  • Faculty or Staff Role

Resolution

If you are receiving theĀ Authorization Error - Contact your Security Administrator this typically means that you either haven't been granted access to LionPATH or haven't completed your FERPA training. It can also occur if you've recently been granted access and your browser is still caching the error message.

1. First, verify that you have completed your FERPA training:

2. Next, confirm your LionPATH access has been granted:

3. Lastly, here's what you should do if you have the required permissions: