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How do I delete/remove my Penn State Email Account in Thunderbird when I receive a note about Microsoft Basic Authentication?

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4.0 - Updated on 07-21-2022 by Kim D (kad959)

3.0 - Updated on 07-21-2022 by Kim D (kad959)

2.0 - Updated on 07-14-2022 by Ryan M (rbm5466)

1.0 - Authored on 04-22-2022 by M Nadhir Muntaka (mim127)

Issue

How do I delete/remove my Penn State Email Account in Thunderbird when I receive an email about Microsoft Basic Authentication?

Resolution

Thunderbird Email Client Users:

Modify your PSU email account in Thunderbird: 

        1. Open Thunderbird.
        2. Select Edit -> Account Settings -> Server Settings.
        3. Find an Authentication method and change it to Oauth2.
        4. Instead of Server settings, find Outgoing Server ( SMTP).
        5. Find smtp.office365.com and click edit.
        6. For the authentication method, select Oauth2. 


 Add a new PSU email account in Thunderbird 

        1. Follow this article - KB0012916 to set up your account.

 Remove the Old PSU email account in Thunderbird  

        1. Select Edit -> Account Settings.
        2. Select Account Actions -> Remove account.