Article State
Validated
Issue
How do I get Adobe Creative Cloud? How do I get Adobe Acrobat Pro?
Environment
- Web browser
- Adobe Creative Cloud
- Adobe Acrobat Pro
- Active Faculty, Staff, or Student affiliation
Resolution
Go to Penn State Software Request.
- Select "Penn State".
- Once you’re logged in, you will see the Software Request home page. Click Order/Reorder for Adobe Creative Cloud.
- For Students that require Adobe Creative Cloud for coursework: Adobe Creative Cloud will appear. On the next page, please agree to the conduct statement and select a class from your list that requires the use of Creative Cloud or choose "Other" and provide a justification statement otherwise
- For Faculty that require the use of Adobe Creative Cloud in the classes they teach: Adobe Creative Cloud will appear. On the next page, please agree to the conduct statement and select a class you are teaching that requires the use of Creative Cloud or choose "Other" and provide a justification statement otherwise.
- For Staff that require the use of Adobe Creative Cloud for essential job functions: Adobe Creative Cloud will appear. On the next page, please agree to the conduct statement and provide a justification statement.
- Check email for Order Completed email.
- Go to Adobe (www.adobe.com).
- Click "Sign In".
- Enter your PSU email address.
- Click "Continue".
- Click the Adobe app launcher icon
in the upper right.
- Then click Creative Cloud.
- Under "Resources" on the right hand side, click "Install Creative Cloud app".
- Follow the prompts to complete the installation.
- NOTE: Not all individuals have administrative rights to download software to their machines. If you do not, please contact your local IT Staff to provide you with assistance.
EMPLOYEE (LDAP)
- Those who have the University affiliation of EMPLOYEE are not included in the agreement with Adobe.
NOTE: For recent Adobe Suite licensing changes please visit https://adobe.psu.edu/account-support/faq/.